Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Destinations We currently ship to Romania and selected countries within the European Union. Available destinations are shown at checkout.
Estimated Delivery Times
- Romania: 1–2 business days
- EU countries: 3–5 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Carriers We ship using trusted delivery partners selected according to the destination and shipping method chosen at checkout.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at support@animaglass.com